How can we help you?

Our fitted sheets will stretch to 16". If you have a deeper mattress than this you could opt for a flat sheet instead to ensure it fits.

We don't currently have samples or swatches. If you’d like to feel the fabric or see if a color goes with a room, we recommend purchasing a pair of pillowcases. If they do the trick and you’d like to purchase the full bundle contact our customer service team who’ll provide a credit for the pillowcases from your bundle purchase.

We recommend washing at 40c and if tumble drying to do so on low 

While we recommend air drying for best results, if tumble drying you should do so on low 

The sheets are easy to iron however ironing them is entirely up to personal preference, some customers prefer a more relaxed look. 

Yes, all our are linen is STANDARD 100 by OEKO-TEX®. OEKO-TEX is a worldwide independent testing and certification system that tests for harmful substances which are prohibited or regulated by law and chemicals which are known to be harmful to health. They also test for color fading and acidity as a precautionary measure to safeguard health at every stage of production.

We ship all orders from Indiana.  You can track the shipping through Fedex.

https://www.fedex.com/en-us/tracking.html

Our sheets are all OEKO-TEX certified meaning they're free from any harmful or toxic chemicals so they don't necessarily need washed, but for the best first time experience we'd recommend washing them! It's up to you though!

Our product team are always looking at new ideas. Subscribe to our newsletter to be informed of any new product releases.

Our duvet covers are button fasten. Yay!

Give the gift of comfort with a Linenbundle gift card. Perfect for last-minute gifts as a paper-free option.  You can purchase a Gift Card here.

We recognise the enviromental impact of growing cotton which is why we work with factories who have implimented enviromentally conscious processes such as recycling water. During the set up of Linenbundle, we went to extraordinary lengths to ensure we only worked with companies in our supply chain that paid employees fairly. We took every measure to make sure we use ethical, sustainable products by using Oeko-Tex certified cotton for our sheets, which is a more environmentally friendly way of producing cotton, and by using microfibre made from recycled products rather than animal feathers in our duvets and pillows.

Valances are not currently part of our range but do subscribe to our newsletter to stay informed of any future product releases.

Our pillowcases are standard (housewife) style. We don't currently offer an Oxford style but do subscribe to our newsletter to stay informed of any future product releases.

Please see our handy sizing guide below. For easy reference, you'll also find it on every one of our product pages.

Dimensions are width × height × depth

Due to the speed at which we fulfil orders we are unable to cancel orders or make edits once the order is placed.

We accept returns within 60 days provided the items are unwashed, unused and in their original packaging. Due to hygiene reasons we cannot accept returns on Pillows & Duvets. 

To set up your return for an exchange or refund email us at help@linenbundle.com

Your replacement will ship once the return is in transit back to us. If you've opted for a refund this will be processed to your original payment method within 7 days of us receiving the order back.

We're sorry to hear that! We accept returns within 60 days provided the items are unwashed, unused and in their original packaging. Due to hygiene reasons we cannot accept returns on Pillows & Duvets. 

Unfortunately we cannot supply QR codes or post you a return label. Try checking (safely) with family, neighbours and friends. If that fails please arrange a return with a courier of your choosing and send the tracking number to our customer service team. We will not be able to reimburse the cost of the courier if you don't use our provided labels but we won't charge you any return delivery fee if you need to use this option.

From time to time, an item that is out of stock with no replenishment date may slip through on an order when they should have been unavailable on the website, we will cancel this and advise you of the reason rather than keep your money not knowing when we can ship you the item.

For returns we will process refunds within 7 days of receiving the item back and quality checking it. Once your refund is processed please allow 3-5 business days for it to clear with your original payment provider

We provide a 1 year warranty on all of our linen covering balls, pulls, rips, and frays provided the care instructions for the product have been followed.

If you ever have an issue with one of our sheets please send photographs along with a summary of the issue to the customer service team who willl investigate the issue and replace the item free of charge.

We provide a 1 year warranty on all of our linen. If your sheet ever balls, pulls, rips, or frays and you've been following the care instructions, please send photographs along with a summary of the issue to the customer service team who will investigate the issue and replace the item free of charge.

Our 1 year warranty will provide a free replacement of our linen if it ever balls, pulls, rips, or frays and you've been following the care instructions. We cannot issue refunds for products outside of the standard 30 day return policy for unused items.

Too bad... Just kidding! You should never miss out on a good deal! We get that, so contact Customer Service with the code you meant to use and discount you believed you should be receiving and we'll refund you the missing discount.

Oops! Drop our customer service team a message with the code and the store URL you are trying to apply it on and they'll investigate the issue and get back to you.

Only 1 discount code can be applied per order, if you've received a 2nd discount code but we are currently in sale, feel free to save the 2nd discount code until the sale period is over to take advantage of it on a future order

If you placed an order in the 7 days prior to a sale launching, contact customer service and they'll review the options available.

For each Promotional Period with free gifts we will release additional FAQs outlining the terms of the sale

We offer free shipping on orders over $100, if your order is no longer over this amount due to discount then a shipping charge will be applied. To remove this you can cancel the discount code or add additional items to your cart to ensure you have spent the minimum required.

It's important to note that Voucher/discount codes are only valid for the dates specified and may be withdrawn at any time. Only one voucher/discount code can be used per order.

It's easy done! Please take delivery of your order and return it for an exchange using our returns portal - https://returns.linenbundle.com/ and using the "Shop Now" function to select the correct size and make any additional payment needed

Due to the speed at which we fulfil orders we are unable to cancel or edit orders.  If you have placed your order please take delivery of your order and return it using our returns portal - https://returns.linenbundle.com/

We didn't mean to cause any confusion! Our shipping emails and packing slips are automatically generated based on all items on the original order so the original items may still display on these, please follow the guidance being received in the email from Customer Service about your amended item

We fulfil and deliver orders within 1-3 business days with orders being fulfilled same day that are placed before 5pm Mon-Fri. Orders will ship on a 48hour service with one of our delivery partners.

Orders will arrive with you within 1-5 business days from placing order. We'll contact you if we encounter any delays in shipping your order for any reason.

You'll receive a confirmation email when your order ships with tracking details, you will also receive an email from the courier providing you with the tracking information and estimated delivery date.

https://www.fedex.com/en-us/tracking.html

We make every effort to ship orders complete in 1 box, however for bigger orders (especially whenever pillows and duvets are involved) this may not be possible. Your order will still ship together with the same courier and all tracking numbers will be available to you via the email from the courier. The packages should all arrive at the same time however there is a small chance the parcels could be separated during sorting. If this happens, please consult your tracking email for updates on the package you are still waiting to receive (it won't be too far behind!)

At the moment our couriers are operating contactless delivery. Please check your front door, back door and garage along with any designated 'Safe Places' and also check with your neighbours or your reception/concierge if delivery is to an office or block of flats. 

If it doesn't turn up after checking these places, please contact customer service who will launch the investigation with the courier. Please be patient with the customer service team while the courier provides the details from their investigation for the claim.

Oh no! While we take all possible steps to get all orders right first time round, mistakes sometimes happen. Please let our customer service team know and they will issue you the correct item and a free return label for the incorrect item.

Thank you for your honesty! Please contactour customer service team and advise what additional items you received, also please include photos of any packing slips inside the extra package. The customer service rep will provide you with a return label to return the goods to us.

Oh no! While we take all possible steps to get all orders right first time, mistakes sometimes happen. Please let our customer service team know and they will investigate the matter with our fulfilment company and issue any item the investigation deems was not issued correctly initally.

It's easy done! Please take delivery of your order and return it for an exchange using our returns portal - https://returns.linenbundle.com/ and using the "Shop Now" function to select the correct size and make any additional payment needed

While we try to ensure we have sufficient stock available, from time to time demand may surge and cause popular items to fall out of stock. A message should display on the site advising you of a later shipment date when you place the order, this date is correct based on the most recent information we have received. You will then receive a confirmation from our Customer Service manager that an item on your order is out of stock and advise you that the rest of your order will ship in the meantime and offer you the option to change to an in stock item instead.

While the estimated shipment date may end up being delayed further due to customs or logistic reasons, we will never allow you to leave an item on back order that we do not actively have stock coming in for.

We didn't mean to cause any confusion! Our shipping emails and packing slips are automatically generated based on all items on the original order so the out of stock items may still display on these, please follow the guidance being received in the email from Customer Service about your out of stock item

We will ship the item as soon as the new stock arrives in our fulfilment warehouse. You can check the estimated despatch date by looking the product up on our website. You are welcome to change at any time to another design that we can ship right away if you can't wait any longer, just contact our customer service team.

No problem at all. Contact our Customer Service and we'll get you the in stock item sent out right away.

To prevent delays in processing orders in our fulfilment centre, we will automatically ship the in stock items on your order and email you to let you know that we are doing so. We cannot hold the entire order.

Navigating incoming shipments in a post-brexit, post-covid landscape can be tricky and delays are common. The date we advise on the website is based on the most up to date information we have on the inbound shipment. If you cannot wait any longer, we'll be happy to change your item to a design that is in stock, please contact our Customer Service team who will arrange this.

Of course, we'll be in touch as soon as we have good news to share